Ordering Online: We’ll take your order online 24 hours a day, 7 days a week. We accept Visa, Mastercard, American Express, and Discover.
Ordering by Phone: Our Customer Service Representatives are available to assist you 10 a.m. – 65pm. EST, 5 days a week. We are closed on Sunday. Please call: 1-708 – 360 - 3383
Ordering by mail: Mail orders can be paid by credit card, check (drawn on US bank only), or money order.
Mailing Address: 2010 River Oks Dr, Calumet City, Illinois 60409
Sales Tax: Sales tax will be applied to the subtotal and shipping costs of all orders in accordance with applicable law.
Promotions: All merchandise is price as marked on site. Any discount given cannot be combined with other discounts or offers.
Standard Shipping: We ship in-stock items the next business day after we receive an order. Within the continental United States you can expect delivery within 3-7 business days. Orders ship Monday through Friday only. Due to high demand for decoration services, please allow an additional 14 days for orders with embroidery and/or heat transfer items, unless otherwise stated. We appreciate your patience.
International Shipping: Is not available.
Express Delivery (air): Priority and Express shipping are available at an additional cost. The cost will automatically be calculated during the checkout process. Express delivery does not apply to decorated orders.
P.O. Boxes: We ship standard delivery to P.O boxes. Within the continental United States you can expect delivery within 5-7 business days. Priority or Express shipping is not available for P.O Box.
Insurance: We automatically insure all packages.
Shipping costs: Shipping costs are calculated based on merchandise total value, after any item and order level discounts are subtracted. So the exact amount of the shipping charges will be calculated at the final checkout page.